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Friday, June 15, 2018

Body Language (from Mind Tools)

Picking Up and Understanding Nonverbal Signals

Lauren sighed. She’d just received an email from her boss, Gus, saying that the product proposal she’d been working on wasn’t going to be signed off after all.

It didn’t make any sense. A week ago, she’d been in a meeting with Gus and he’d seemed really positive about it all. Sure, he hadn’t made much eye contact, and he kept looking out of the window at something. But she’d just put that down to him being busy. And, he’d said that "the project will probably get the go-ahead."

If Lauren had known a little bit more about body language, she’d have realized that Gus was trying to tell her that he wasn’t “sold” on her idea. He just wasn’t using words.

The difference between the words people speak and our understanding of what they are saying comes from non-verbal communication, otherwise known as “body language.” By developing your awareness of the signs and signals of body language, you can more easily understand other people, and more effectively communicate with them. (Continue reading)

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