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Tuesday, September 25, 2018

10 Common Communication Mistakes, (from Mind Tools)

👉 By the Mind Tools Content Team
Avoiding Communication Blunders and Misunderstandings

© iStockphoto Pinopic / From: Mind Tools
It can be embarrassing to make mistakes with communication. For example, if you send an email without checking it, and later realize that it contained an error, you can end up looking sloppy and unprofessional.

But
other communication mistakes can have more serious consequences. They can tarnish your reputation, upset clients or even lead to lost revenue.

This article describes 10 common communication mistakes, and discusses what you can do to avoid them. (GO TO FULL ARTICLE)

  • 1: Not Editing Your Work
  • 2: Delivering Bad News by Email
  • 3: Avoiding Difficult Conversations
  • 4: Not Being Assertive
  • 5: Reacting, Not Responding
  • 6: Not Preparing Thoroughly
  • 7: Using a "One-Size-Fits-All" Approach to Communication
  • 8: Not Keeping an Open Mind When Meeting New People
  • 9: Assuming That Your Message Has Been Understood
  • 10: Accidentally Violating Others' Privacy
💡 KEY POINTS

Everyone makes communication mistakes from time to time. However, you'll protect your reputation if you avoid the most common errors. These include not editing your work, accidentally violating people's privacy when forwarding emails, and not being assertive.

The key to good communication is to think about your audience's needs. Prepare each email, document, and presentation carefully, and give yourself time to check it.

Above all, remember that communication is a two-way process. Be ready for questions, and listen to what your audience has to say.

Over time, you'll find that avoiding these common communication mistakes will greatly enhance the quality of your messages, your reputation, your working relationships, and your job satisfaction.


🔗 READ FULL ARTICLE ⇒
 10 COMMON COMMUNICATION MISTAKES

Business skills tutorial: Effective communication | lynda.com (4:41 minutes)

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