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Showing posts with label BUSINESS. Show all posts
Showing posts with label BUSINESS. Show all posts

Tuesday, January 08, 2019

How Resilient Are You? (From Mind Tools)

Find Out How to Bounce Back From Problems
From: https://positivepsychologyprogram.com/resilience-quotes/
Imagine that you've been working on a report for several weeks. You're pleased with what you've produced, and you can't wait to hear what your boss thinks. However, the next day she meets with you to discuss your work, and she asks you to rewrite your report.

You're disappointed, of course, but do you sit down and despair, or do you start drafting the next version?

Resilience is our ability to bounce back when things don't go as planned. It's a quality that we all possess to some degree, but some of us can draw on it more easily than others can. Resilience is important because it keeps us on track until we reach our goals, it allows us to deal with difficult situations, and it helps us to grow by encouraging us to look at the positives and to manage stress.
From: https://positivepsychologyprogram.com/resilience-quotes/
However, it's not about trying to carry on regardless of how we feel, and it's not about being superhuman! Instead, it's about understanding why we feel the way we do and developing strategies to help us deal with situations more effectively.

This quiz will help you to understand and assess how resilient you are, and it provides advice and guidance that you can use to become even more resilient.

QUIZ ⇒ How Resilient Are You?
From: https://positivepsychologyprogram.com/resilience-quotes/
πŸ’‘ You may also be interested in the quizzes below:

Thursday, November 22, 2018

RESILIENCE - Bouncing back from adversity

πŸ‘‰ Excerpts from PSYCHOLOGY TODAY GO TO FULL ARTICLES

All About Resilience
Adversity is a fact of life. Resilience is that ineffable quality that allows some people to be knocked down by life and come back at least as strong as before. Rather than letting difficulties or failure overcome them and drain their resolve, they find a way to rise from the ashes. Psychologists have identified some of the factors that make a person resilient, among them a positive attitude, optimism, the ability to regulate emotions, and the ability to see failure as a form of helpful feedback. [...] Resilience is not some magical quality; it takes real mental work to transcend hardship. But even after misfortune, resilient people are able to change course and move toward achieving their goals. There's growing evidence that the the elements of resilience can be cultivated.
From: https://positivepsychologyprogram.com/resilience-quotes/
Bouncing Back From Tough Times
[...] Do you demand a perfect streak, or can you accept a mix of losses and wins? Resilience is about getting through pain and disappointment without letting them crush your spirit, and research continues to uncover what resilient people do as they persist after missteps, accidents, and trauma. Stories of ordinary people thrust into extraordinarily challenging circumstances prove that disasters can be overcome—and can even make one stronger.

The Power of Failure
To fail is deeply human, as is the capacity to inspect, learn from, and transcend failure. That doesn’t mean one needs to pretend that it’s pleasant to fail or simply ignore the frustration that arises when a goal falls out of reach. But accepting the feelings that come with failure, being curious about them, and resisting the urge to judge oneself too harshly are critical skills to cultivate. Ultimately, failures are no more than stumbling blocks on the proverbial path to success: The lessons they teach have implications for humility, maturity, and empathy.

Linda Raynier ⇒ Fear of Failure (How to Overcome the Fear of Failure) (7:37 minutes)

πŸ‘‰ Excerpt from AMERICAN PSYCHOLOGICAL ASSOCIATION ⇒ GO TO FULL ARTICLE
The Road to Resilience
How do people deal with difficult events that change their lives? The death of a loved one, loss of a job, serious illness, terrorist attacks and other traumatic events: these are all examples of very challenging life experiences. Many people react to such circumstances with a flood of strong emotions and a sense of uncertainty.

Yet people generally adapt well over time to life-changing situations and stressful conditions. What enables them to do so? It involves resilience, an ongoing process that requires time and effort and engages people in taking a number of steps.

This brochure is intended to help readers with taking their own road to resilience. The information within describes resilience and some factors that affect how people deal with hardship. Much of the brochure focuses on developing and using a personal strategy for enhancing resilience.

πŸ’‘ GO TO FULL ARTICLE for more information about:
  • What is resilience? 
  • Resilience factors & strategies 
  • 10 ways to build resilience 
  • Learning from your past 
  • Staying flexible 
  • Places to look for help
  • Continuing on your journey
From: https://www.apa.org/helpcenter/road-resilience.aspx
πŸ‘‰ Excerpt from MIND TOOLS GO TO FULL ARTICLE
Developing Resilience - Overcoming and Growing From Setbacks
According to legend, Thomas Edison made thousands of prototypes of the incandescent light bulb before he finally got it right. And, since the prolific inventor was awarded more than 1,000 patents, it's easy to imagine him failing on a daily basis in his lab at Menlo Park.

In spite of struggling with "failure" throughout his entire working life, Edison never let it get the best of him. All of these "failures," which are reported to be in the tens of thousands, simply showed him how not to invent something. His resilience gave the world some of the most amazing inventions of the early 20th century, such as the phonograph, the telegraph, and the motion picture.

"I have not failed. I've just found 10,000 ways that won't work."– Thomas Edison

In this article, we'll examine resilience: what it is, why we need it, and how to develop it; so that we have the strength and fortitude to overcome adversity, and to keep on moving forward towards our dreams and our goals. (Continue reading)

Monday, November 12, 2018

How Emotionally Intelligent Are You? (From Mind Tools)

Boosting Your People Skills


We all know people who are in full control of their emotions. They're calm in a crisis, and they make decisions sensitively, however stressful the situation.

We also know people who can read the emotions of others. They understand what to say to make people feel better, and they know how to inspire them to take action.

People like this have high emotional intelligence (or EI). They have strong relationships, and they manage difficult situations calmly and effectively. They're also likely to be resilient in the face of adversity.

So, how emotionally intelligent are you, and how can you develop further? Find out below.


πŸ’‘ You may also be interested in the quizzes below:

Friday, October 26, 2018

How Creative Are You? (From Mind Tools)

If the idea of being creative at work makes you think of artistic talent, don't worry!

Business creativity is all about finding fresh and innovative solutions to problems, and identifying opportunities to improve the way that we do things.
Image From: The Creativity Post

As such, anyone can be creative, just as long as they have the right mindset and use the right tools.

This test helps you to think about how creative you are right now. Take it, and then use the tools and discussions that follow to bring intense creativity to your everyday work.

❓ QUIZ ⇒ How Creative Are You?

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Friday, October 19, 2018

Core Values Are What You Believe, by Susan M. Heathfield (From The Balance Careers)

πŸ‘‰By Susan M. Heathfield (From The Balance Careers)

What Are Your Most Significant Beliefs and Needs?

Core values are traits or qualities that you consider not just worthwhile, they represent an individual's or an organization's highest priorities, deeply held beliefs, and core, fundamental driving forces. They are the heart of what your organization and its employees stand for in the world.

Core values are intrinsic to form the vision of your organization that you present to the world outside of your organization. Your core values are fundamental to attracting and retaining the best, most contributing employees.

Core values define what your organization believes and how you want your organization resonating with and appealing to employees and the external world. [They] should be so integrated with your employees and their belief systems and actions that clients, customers, and vendors see the values in action.

For example, [...] when customers tell the company that they feel cherished by the business, you know that your employees are living your core value of extraordinary customer care and service.

Core values are also known as guiding principles because they form a solid core of who you are, what you believe, and who you want to be going forward.

πŸ“Œ Core Values Form the Foundation of Your Organization
Values form the foundation for everything that happens in your workplace. The core values of the employees in your workplace, along with their experiences, upbringing, and so on, meld together to form your corporate culture. [...]

πŸ“Œ How to Identify Your Core Values
Your goal, when you identify the core values of your organization, is to identify the key core values, not a laundry list of cookie-cutter values that you copied from another organization's list of core values. An organization's employees would have a hard time living any more than 10-12 core values (at a maximum). Four-six is better and easier to hold front and center in everything you do. [...]

πŸ“Œ Develop Value Statements From Your Core Values
Value statements describe actions that are the living enactment of the fundamental core values held by most individuals within the organization. For example, a nursing group of employees identified caring service as one of their core values. When they wrote their value statements, one was, "We will respond to all customer calls within one minute." Another values statement was, "No patient shall ever run out of medication from the drip line."

Values play a defining role in employee motivation and morale. [...] Values such as integrity, empowerment, perseverance, equality, self-discipline, and accountability, when truly integrated within the culture of the organization, are powerful motivators.

They become the compass that the organization uses to select staff members, reward and recognize employee performance, promote employees to more senior roles, and guide interpersonal interaction among staff members.
πŸ“Œ The Downside to Identifying Values

The downside to identifying values occurs when an organization's senior leaders claim to hold certain values and then behave in ways that are contradictory to their stated values. In these workplaces, values deflate motivation because employees don’t trust their leaders’ word.

Remember that employees are like radar machines watching everything you do, listening to everything you say, and watching your interaction with customers and their coworkers. They see your values in action every day at work—or they do not.

Employees want to work in a workplace that shares their values. They want their overall work culture to promote being a part of a whole system that is much bigger than themselves. They experience motivation and engagement when their workplace exhibits their most important core values. Never underestimate the power of core values in creating a motivating work environment—or not. Your choice.

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Saturday, October 13, 2018

How Good Is Your Feedback? (From Mind Tools)

Giving Clear Comments to Improve Performance
© iStockphoto / monkeybusinessimages / From: Mind Tools

As a manager, one of the most important things you do is give feedback. When you let people know how they're doing, you give them the chance to change unhelpful habits, and you reward and cement positive behavior

Do you know when and how to give feedback to colleagues? 

So, why do managers find it so difficult to give feedback? Perhaps it's because they're uncomfortable doing it, or because they don't feel that they have the skills to do it properly. Either way, they may put off giving feedback until a problem has become serious. 

Use this quiz to find out how well you give feedback, and to discover how you can give better feedback in the future


πŸ’‘ You may also be interested in the quizzes below:

Saturday, October 06, 2018

How many is a billion? (From Oxford Dictionary – Explore)


πŸ’‘ In British English, a billion used to be equivalent to a million million (i.e. 1,000,000,000,000), while in American English it has always equated to a thousand million (i.e. 1,000,000,000). British English has now adopted the American figure, though, so that a billion equals a thousand million in both varieties of English.
The same sort of change has taken place with the meaning of trillion. In British English, a trillion used to mean a million million million (i.e. 1,000,000,000,000,000,000). Nowadays, it's generally held to be equivalent to a million million (1,000,000,000,000), as it is in American English.

The same evolution can be seen with quadrillion and quintillion. In British English, a quadrillion used to mean a thousand raised to the power of eight (1024), and is now understood to be a thousand raised to the power of five (1015). A quintillion, in British English, used to mean a million raised to the power of five (1030), and is now most commonly held to be a thousand raised to the power of six (1018).

Even higher are sextillion, septillion, octillion, nonillion, and decillion, some of which are not common enough to be included in OxfordDictionaries.com yet.

Other terms follow the same linguistic pattern (ending with -illion) but do not refer to precise numbers. These include jillion, zillion, squillion, gazillion, kazillion, bajillion, and bazillion. All of these words are used informally to refer to an extremely or indefinitely large number.

How many is a billion? (2:02 minutes)

Wednesday, October 03, 2018

CV / RESUME WRITING (Posts from Glassdoor Blog + Videos)

Resume Hacks - How to Make a Resume Stand Out (9:00 minutes - By Linda Raynier)


πŸ“ How to Write a Resume (From Glassdoor Blog)

[… This article] will take you through all the essential steps of crafting this career document, from how to structure its many sections to how to make sure a spelling error doesn’t sneak in. […]

How to Structure a Resume

This is what the perfect resume looks like: it's got a simple, clean design and a clear way to contact the job candidate, plus it makes the applicant's experience stand out. You'll need to add your work experience, education — including any specialized training you may have received — your skills, and the best way to contact you. (Adding references to your resume is optional.) […]

For example, professional resume writer Peter Yang told Glassdoor that there's no rule that your education section must come before your work experience section. If your work experience is more relevant to the position for which you're applying—or if your education doesn't match the position's requirements—then your degree should be placed at the bottom of your resume. But if your GPA is sure to wow, or you’re a recent graduate without much experience, put your degree toward the top. In other words, structure your resume in a way that makes sense for you — and that shows off your strongest assets for the specific job for which you're applying.

Lastly, beware of leaning too heavily on traditional resume templates. They may make writing your resume easier, but they also won't help you stand out in a pile of other resumes. "People too often use a standardized resume," said Aikman, "and don't think from a creative perspective."

Instead, Aikman told Glassdoor, "You should consider, 'What does this employer think about? What are they looking for? What can I communicate visually?' You are trying to communicate to someone else, so think about what they want to see. What works for the engineering industry does not work for the marketing industry; [and] therefore, you have to style it toward the person who is going to be reading it."

How to Showcase Your Skills, Education & More

Career experts agree: finding a way to quantify or paint a picture of your skills is the most effective way to show them off on your resume. So, what does that look like?

It means stripping words such as "results-oriented" and "hardworking" from your resume. Why? They're overused, and they're not specific enough. Instead, use verbs "that really pinpoint what was accomplished, i.e. influenced, improved, achieved, etc.," according to expert Susan Joyce. "This way, there is no miscommunication about a candidate’s qualifications."

Job coach Angela Copeland told Glassdoor, "if you want to show that you’re results-oriented and hardworking, share the numbers. Rather than stating that you’re an 'excellent digital marketer,' prove it. Say something that reflects your actual results, such as, "grew online sales and revenue by 200 percent in one year.'"

But when it comes to showcasing your skills, education, and anything else you want to stand out, there are more words you need to focus on than just verbs. Recruiters and applicant tracking systems scan your resume for exact keywords that match the job description. So, one way you'll ensure you can show off those skills is to pepper your skills section with those keywords. For example, Yang told Glassdoor, if the job description for a software engineering position requires candidates have knowledge of object-oriented design and you took a course on object-oriented programming in college, note it on your resume. You can include it in your education or your skills section.

How to Edit Your Resume

You've written your resume, and read it twice, but that's not enough. A good editing job will take a little longer—and some specific tactics meant to catch resume errors.

First, don't attempt to edit your resume until it's done. […]

Next, never try to edit your resume right after you've written it. In fact, you should give yourself a 24-hour break before editing your resume. With time away, you'll see your resume with fresh eyes and for what it really is—not what you meant it to be.

When you give your resume a read, try reading your resume backward. It sounds odd — and it's not always easy — but reading backward forces you to focus on each word, and helps you better catch both spelling and grammatical errors in the text.

Ask a friend or family member to read your resume, too. They may spot errors that you missed or have suggestions for how to show yourself in an even better light.

Then, fact-check your resume. Check the spelling of proper nouns — think: company names, addresses, etc. — and make sure you have the current contact information for any references you've chosen to add. These things might have changed since you last applied for a job.

And lastly, be sure to look for these common resume pitfalls before you press send. […]

πŸ’‘ A few examples:
πŸ’‘ More from Glassdoor Blog:
5 Things Your Resume Must Have To Get More Job Interviews (6:39 minutes - From Work It Daily)
If Your Resume Doesn't Have This, It Gets Tossed by Recruiters | #HelpMeJT (1:54 minutes - From Work It Daily)
Should I List A Short-Term Job On My Resume? - Coaching Moment (2:00 minutes - From Work It Daily)
This Resume Mistake Will RUIN Your Chances Of Getting A Job - Part 6 of 8 (2:06 minutes From Work It Daily)

Thursday, September 27, 2018

Are you an insecure overachiever? By Laura Empson (From BBC CAPITAL)

πŸ‘‰ Listen to Insecure Overachievers on BBC Radio 4 here. Presented by Laura Empson and produced by Jonathan Brunert.

Decades of research into elite firms identified a particular type of worker: exceptionally capable and fiercely ambitious, but driven by a profound belief in their own inadequacy.

"It feels like a constant need to prove you should be where you are, and a constant concern, before every meeting that I go to… am I going to make an idiot of myself here and are people going to see through a faΓ§ade and think actually there’s no real substance to this?"

This is Jeremy Newman. Until recently, Jeremy was the global CEO of BDO, one of the world’s largest accounting firms. He currently chairs important government bodies and a range of other institutions. By any measure he is hugely successful in his professional life, and yet here he is, telling me that he privately worries constantly that he is not good enough.

He is not alone. In my 25 years of researching leadership and professional service firms (such as law and accountancy firms, consultancies and investment banks) I have heard numerous brilliant, successful, and apparently confident people describe themselves as insecure. They are ‘insecure overachievers’: exceptionally capable and fiercely ambitious, but driven by a profound belief in their own inadequacy.

When I wrote about insecure overachievers in my recent book, Leading Professionals: Power, Politics, and Prima Donnas, I got a phenomenal response from people worldwide, in a range of sectors, saying that they identified with the term. Insecure overachievers are made, not born, and typically in childhood, through experiencing psychological, financial, or physical insecurity. [...]

[…] People know that they are being directly measured against their colleagues. But because they don’t actually know how their colleagues are doing, they set themselves incredibly high standards, just to be sure. And because everyone in the system is doing this, the standards just get higher and higher, requiring everyone to work harder and harder.

For insecure overachievers, this pattern persists. During my research, a senior executive in a consulting firm described two colleagues, who “feel that I will say to them, ‘Sorry. You’re not performing. You have to leave’… So I say, ‘Are you crazy? Why don’t you go home earlier and think about your family?’ And they say, ‘No, no, no, no, I have to work.’” More junior employees see their leaders behaving in this way and assume that this is what will get them ahead. And so, the pattern is repeated and constantly reinforced.

[... Sometimes, it] can be positive. David Morley, until recently the global senior partner at leading global law firm Allen and Overy, likens the senior lawyer on a transaction to the ringmaster of a giant circus that’s going on around them. “And if you’re good at it and you enjoy it, that’s very stimulating,” he says. “You can render a large bill at the end which is paid by a grateful client, and so you’ve got a very tangible number on the page illustrating the value that you’ve added. And then the phone rings and you’re on to the next one... It’s almost like a drug... this flow of excitement… and if you are good at it there are a lot of positive rewards that come from that."

However, taken to extremes, the long hours and being constantly driven to excel can lead to serious physical and mental health problems, ranging from simple exhaustion to chronic pain, addictions, eating disorders, depression and worse.

So, if you are an insecure overachiever, what can you do about it? […]
  1. Recognise your triggers […]
  2. Define success in your own terms, not others'.  […]
  3. Respect the evidence of and celebrate your success.  […]
πŸ”— GO TO FULL ARTICLE πŸ‘‰Are you an insecure overachiever?

πŸ”Ž Laura Empson is professor in the management of professional service firms at Cass Business School, London, and a senior research fellow at Harvard Law School's Center on the Legal Profession. Her most recent book is Leading Professionals: Power, Politics, and Prima Donnas (Oxford University Press).

Tuesday, September 25, 2018

10 Common Communication Mistakes, (from Mind Tools)

πŸ‘‰ By the Mind Tools Content Team
Avoiding Communication Blunders and Misunderstandings

© iStockphoto Pinopic / From: Mind Tools
It can be embarrassing to make mistakes with communication. For example, if you send an email without checking it, and later realize that it contained an error, you can end up looking sloppy and unprofessional.

But
other communication mistakes can have more serious consequences. They can tarnish your reputation, upset clients or even lead to lost revenue.

This article describes 10 common communication mistakes, and discusses what you can do to avoid them. (GO TO FULL ARTICLE)

  • 1: Not Editing Your Work
  • 2: Delivering Bad News by Email
  • 3: Avoiding Difficult Conversations
  • 4: Not Being Assertive
  • 5: Reacting, Not Responding
  • 6: Not Preparing Thoroughly
  • 7: Using a "One-Size-Fits-All" Approach to Communication
  • 8: Not Keeping an Open Mind When Meeting New People
  • 9: Assuming That Your Message Has Been Understood
  • 10: Accidentally Violating Others' Privacy
πŸ’‘ KEY POINTS

Everyone makes communication mistakes from time to time. However, you'll protect your reputation if you avoid the most common errors. These include not editing your work, accidentally violating people's privacy when forwarding emails, and not being assertive.

The key to good communication is to think about your audience's needs. Prepare each email, document, and presentation carefully, and give yourself time to check it.

Above all, remember that communication is a two-way process. Be ready for questions, and listen to what your audience has to say.

Over time, you'll find that avoiding these common communication mistakes will greatly enhance the quality of your messages, your reputation, your working relationships, and your job satisfaction.


πŸ”— READ FULL ARTICLE ⇒
 10 COMMON COMMUNICATION MISTAKES

Business skills tutorial: Effective communication | lynda.com (4:41 minutes)

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